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The purpose of this job is to deal with all customer enquiries, engaging with the customer and maintaining excellent customer service and focus. The customer service advisor is often the first point of contact a customer has with the company when the customer has an enquiry, a problem with the company’s service or product that they want solution to. Therefore, it is expected of a customer advisor to be up-to-date with all the company’s latest and old products or services, and also the promotions that are going on, and be able to give customers the right information concerning what they are inquiring about. The job involves a lot of interaction with people – also with colleagues, but mostly with the general public. Supporting process and administration within the department is also a key part of the role, with a continuous improvement mind-set Key Responsibilities · Provide help to customers by offering advice whenever necessary · Dealing with enquiries and call b…

A sign that declared “no Polish fisherman” outside a fishery in Oxfordshire has been taken down. Billy Evans, of Field Farm fisheries, said the sign was put in place after he was warned that “Poles or somebody” were stealing fish. The sign, which triggered a public backlash, was eventually pulled down.. “The sign has been removed because of threats to my family,” Mr Evans told the BBC. “I am not in the country. I will decide what to do on my return. I may close it to all public long-term.” Mr Evans did however said that he would continue to “stand up” for what he believes in. “I do not tolerate thieves, wherever they come from,” Mr Evans said. “I will stand up for what I believe in. If they want to call me a racist for stopping thieves coming on to my property then that’s what they’ll do.” Mr Evans could face legal action over the sign and the Equality and Human Rights Commission had said the sign was unlawful,The Guardian reported. A Polish fisherman…

**EXCITING CAREER OPPORTUNITY AVAILABLE** Nash currently have a vacancy open for a Sales Representative to cover the North West of England. Candidates must be passionate carp anglers and demonstrate ambition, drive, focus & possess sales experience (not necessarily in the fishing tackle industry). Any applicants should be computer literate with good English language skills. A full, clean UK driving licence is also required. We will be interviewing before Christmas so if you’re interested please send your CV & covering letter to jobs@nashtackle.co.uk as soon as possible.

Angling Direct PLC is the largest fishing tackle retailer in the UK; We have over 30 years’ experience in the fishing tackle trade and are committed to reinventing fishing tackle retail to provide an unrivalled experience. In July we successfully floated on the London Stock Exchange’s Alternative Investment Market (AIM). We are investing the funds raised, opening new stores, extending our online operations and increasing our sales in Europe.

We are enthusiastic about fishing tackle and the people who use it. That’s why we offer over 40,000 products from leading manufactures via our website. www.anglingdirect.co.uk and via our 16 stores across the country. We are passionate about fishing and promote it’s benefits both recreational and educational. Most recently we have donated tackle to the Fishing for Schools initiative so that young people have the opportunity to discover the joy of fishing.

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The biggest carp ever seen in the UK has died. Big Rig, which once weighed 71lb 4oz, perished after spawning at the Avenue in Shropshire. Tom Doherty was the first to catch Big Rig, at 69lb 3oz The fish was never ratified by the British Record Fish Committee as an official record because it had been transferred from a stock pond to the syndicate venue at a high weight. However, it was twice caught at a weight above the official record of 68lb 1oz. Fishery boss Rob Hales said: "That's the down side of fishery management. "We only lost one fish, which was unfortunately Big Rig. Rob Hales, whose aim was to grow a record carp "It was definitely spawning related, but as I said to the syndicate she was the biggest and very likely the oldest." Rob, who always stated his aim was to nurture a British record, said all is not lost. He added: "However, from her successful spawning the previous summer, we are growing approx 5,000 of her babies, which are now th…

Britain’s largest carp will not be ratified as an official record because it is a “cultivated fish”. That is the ruling of the British Record Fish Committee after the mirror known Big Rig was caught at 69lb 3oz by Tom Doherty at the Avenue in Shropshire. “It’s a very uneducated decision” — Rob Hales, Avenue boss The committee decided the fish had been “grown under an artificial feeding regime close to a weight close to or exceeding the existing species record”. It has subsequently been caught at 71lb 4oz and that weight will not take the record either. “It’s very predictable and I’m not at all surprised. I think that they (BRFC) don’t fully understand the carp-fishing/fishery/growing-fish business. It’s a very uneducated decision. All big carp in this country and elsewhere only get to those weights because they eat high-protein boilies. “I gather they (BRFC) say it wouldn’t have reached this weight in the natural environment – but the…

*** JOB OPPORTUNITIES! **** How do you fancy working for the country’s leading fishing tackle retail outfit!? We have a number of vacancies based at our Leeds megastore. Shop floor / sales Full time position with main duties to include dealing with customers on a face-to-face basis and processing sales through our EPOS system. 45 hours per week to include all weekends (Saturday and Sunday). This position offers 2 days off midweek which really does suit the carp angler keen to take advantage of the quieter banks and you would also be able to fish our own Willows Lake for free, along with many other perks associated with working in the trade. Previous sales experience beneficial but not essential. You must be an outgoing ‘people person’ with the ‘gift of the gab’ whilst also having a wealth of angling experience and in-depth product knowledge. Salary to be discussed dependant on experience etc Warehouse Person Full time position working 8.30am – 5pm Monday to Friday. …

Take a look at this whacker caught at Lake Serene in the Champagne Region of France. It tips the scales at 88lb.   Click here for video.